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The “Real Deal” – The Value of Authenticity in Blogging

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If each of us hires people who are smaller than we are, we shall become a company of dwarfs. But if each of us hires people who are bigger than we are, we shall become a company of giants.

David M Ogilvy

It’s no secret that I’ve been a HUGE fan of Cath Lawson for quite some time now.  While I don’t remember exactly which blog post it was that I first read, but I still remember the feeling that washed over me when I discovered her blog.   Was it recognition?  Was it relief?

It was probably a little of both.  After all, I’ve publicly declared that there are times when I feel like I’m the only ” honest politician in Washington” because sometimes, I sometimes get EXHAUSTED by the “self proclaimed gurus and experts” who talk the talk, but don’t walk the walk!  I was half way through reading my first Cath Lawson blog post when I recognized that I had found another “honest politician”, even though she lives “across the pond” from me.

See, Virtual Impax is NOT my first rodeo.  I’ve jumped in and out of self employment ever since the birth of my oldest child and I worked extensively with entrepreneurs and business owners during my time as an AE with an advertising agency.

So it’s only natural I guess that when I had trouble finding a reliable cleaning lady, I decided to start my own cleaning business on the side.  I don’t know WHY I thought that was a good idea at the time.  Looking back, that one was PURE FOLLY!  “Let’s see, I can’t find ONE person who will clean my house properly – I think I’ll start a business where I have to plant my foot in the buttocks of a CREW of people who don’t know how to clean a house properly OR show up for work!”

In the end, I learned A LOT about myself.  I discovered that  I SUCKED as a boss.   I ran my business like it was some kind of charity organization.    I hired women who needed flexible hours and extra money instead of hiring people for their work ethic.   I hired dwarves instead of giants!  I hired people who wanted easy money, not people who took pride in their work!

Of course, my employees used and abused me.  (As Liz Struass would say, “They were people being people.”)   I closed shop when I had a dream that I was working in food prep at McDonald’s.  In the dream, I was stinking of grease and exhausted, but I declared  within that dream that it was better than cleaning houses.

So that’s probably why, when Cathleen would write about the trials and tribulations of running her plumbing company, I could relate.  I recognized the voice of another battle scarred business veteran.

With that said, I don’t know why I was so FLOORED by reading Cath’s offer to run an ad for free on her blog.  I just sat back in shock and awe.

DAMN – SHE’S GOOD!

As a matter of fact, I’d say she’s a MARKETING GENIUS!  No wonder I’m such a fan!  Not only is she a giant, but her readers are as well.   As her readers have been finding this blog, I’m feeling quite privledged to be in the company of so MANY giants at one time.

By the way, I can DEFINITELY tell a difference between Cath’s readers and mine.  Cath’s readers leave comments.  Mine email me or use the contact form.  Either way is good for me!

Social Media Warning: I am Rubber – You are Glue …

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Remember that chant – back when you were a child. Someone would say something mean or hateful, and your response would be the sing-song, “I am rubber – you are glue! Whatever you say bounces off of me and sticks to YOU!”

Web 2.0 gives us a real opportunity to share our thoughts spontaneously. Whether it’s posting to your own blog, making comments on other blogs or sending bulletins via MySpace – sometimes we might share things we wish we hadn’t. If we’re lucky, the rest of the world will be so self absorbed that most people won’t notice when we expose more than we planned.

I recently got a notification about an article which is getting a lot of attention on one of the various social networking sites to which I belong.  The article was written by a member who is telling business owners to get control over their personal spending lest it ruin their business. I think I’ve gotten more insight to her spending habits than she may have been planning on providing.  I thought it was just common sense, but if you want to promote your services as a financial manager, don’t tell me how many checks you’ve bounced in the past few weeks!

Meanwhile, the article makes me laugh because I am currently working with a client who has EXACTLY the opposite problem. This client is processing her own credit card orders manually because she doesn’t want to PAY an assistant to do this menial task for her. As a result, it’s taking WEEKS for some orders to get processed – money that could be safely in her bank account – less a small fee for hiring an assistant to handle the order processing.

We’re in the process of automating this process for her, by the way so she doesn’t have to hire the assistant – however, she’s reluctant to make the investment needed to make this happen.  Her business is relatively new and she’s having trouble making the transition from “requisition forms” to “you’ve got to spend money to make money.”

I can TOTALLY relate to my client because I too have battled trying to achieve balance between the art of bootstrapping and being silly.

For example, I remember that I worried for MONTHS over the prospect of spending $35 per year to register my domain name (way back in 1998) and the subsequent hosting fee!  It took me a long time to get used to the idea that I had to SPEND money to MAKE money. I’ve learned that it’s just a part of the transition from “employee” to “business owner” and for some of us, it’s a tough hurdle to overcome.

Meanwhile, the world is full of therapists involved in horrible relationships who spend their days “fixing” other people’s relationships – doctors who smoke, drink and abuse drugs but reach out selflessly to heal their patients – accountants who can’t keep their own finances in order. The list goes on and on but a key player in this kind of behavior are the MMO bloggers who aren’t making any money.

While it’s true that “The cobblers’ own children rarely wear shoes,” if you want to convince others that you know your stuff – you’d better have some impressive samples.

As always, this is going to come BACK to blogging.  One of the reasons I ADORE blogs is that it’s hard to “fake” expertise over the course of 100 or more posts.  When these MMO pretenders post their monthly earnings and think $89 a month is a sign of their success – well, it’s yet another reasons I ADORE blogs!

If you’re not authentic – or if your SOLE purpose is trying to fleece the masses – then don’t launch a blog and DO NOT participate in social media marketing.    If you’re a pretender, your blog will expose you as one!

If on the other hand, your business is in the business of helping people solve their problems, achieve their goals or placate their desires – the step right up to blogging and Web 2.0.  While you won’t find OVERNIGHT success, you’ll find it’s a fun and fulfilling path to travel.

Your blog won’t be a 30 minute solution to your marketing dilemmas – it may not even earn $89 per month in direct income for you, but it will be great way to begin spreading the word about the solutions you offer!

Beating the Baby Blog Blues

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While the mechanics of blogging are amazingly easy to master, creating a successful blog is actually much HARDER than it looks.

Yesterday, my email box was filled with people who are suffering from what I call the “Baby Blog Blues”.

These bloggers are not web development professionals, but they’re average every day business owners who want to use their blog to promote themselves and their businesses.   They’ve been blogging (some regularly, some not so regularly) and they’re frustrated.  In some cases, they’re getting traffic but no comments.  In other cases, they’re not getting traffic OR comments.

In one case, the blogger who wrote to me desperately wants to build a strong community, just as Cath Lawson, Liz Strauss, Barbara Swafford, and Hunter Nutall have done.    She wants loyal readers who contribute regularly to the discussion.  She wants to give a topic and allow others to discuss – which is exactly what happens in the strong communities above.

At the moment, her blog just isn’t “established” enough to achieve this and I’m calling this syndrome the Baby Blog Blues.

I’ve come up with this “word picture” because I can’t TELL you how often I’ve had potential clients who announce, “This blog  HAS to be generating a four figure income in less than 6 months or I don’t want to do it.”    After 10 years, I’ve FINALLY learned to say “Thanks for contacting me – good luck with that.”

When you first launch your blog, it is like a baby.  Few parents expect their newborn infant to generate income to cover their expenses.  (I had to re-write that sentence to say “few” instead of “no” because – well, the tabloids are FILLED with stories of parents who had children with the sole intent of turning the baby into a cash machine – the last names Lohan and Spears come quickly to mind!)

In the beginning, your blog is a baby! It needs time and effort invested on your part to make it grow. In the case of a human baby, time will work its magic and your child will grow even without top quality nurturing.  The passage of time guarantees that your newborn will grow into a toddler.  Allow more time to pass and the toddler will grow into a child.  Eventually, in the cruelest twist of all, the child will grow into a teenager.  While time is the biggest factor in a child’s development, time is not the sole predictor of blogging success.

In the case of my aspiring blog client, she’s got an infant “blog” sitting on her lap and she’s watching Cath, Liz, Barbara and Hunter with envy as they prepare for their blogs for the senior prom.

What this client doesn’t recognize is that these successful bloggers spent a lot of time creating blog success.  They have spent their time blogging in the dark.  They have spent weeks, months perhaps YEARS posting article after article with few if any comments.  Most bloggers learn to blog through trial and error.  The faster you learn the essential “tricks” of the trade, the quicker you can get moving in the direction of blog success.

Trust me when I tell you that all of the bloggers I listed above did a LOT more than just post to their blog once a week and wait for the traffic to come to them. Like the mother of a newborn human infant, these successful bloggers have gone through the 4 hour feeding schedules and diapers phase with their blogs.

While the passage of time will eventually transform a human infant into a teenager, the same doesn’t hold true for your blog.  If you don’t nurture your blog, it won’t grow – it’s as simple as that.  The GOOD news is that you can ignore your blog for months and then when you begin nurturing it again it will spring back to life.  In other words, no matter how sick your blog is now, you can always resurrect it.

By the way, the client with “blog envy” purchased the 8 Week Power Blog Launch program 2 weeks ago.  Over those two weeks, her Alexa ranking has already decreased almost 800,000.  (Alexa is a highly flawed system which ranks web sites from 1- 24 Million where  #1 is the best, 24 Million is the worst so a rapidly FALLING Alexa rank is a GOOD thing!)  In the course of 2 weeks, her blog went from the 2.4 Million range to the 1.6Million range and has passed more than 3/4 of a MILLION other websites in the race to number one.

She’s definitely on her way to achieving blog success – I just have to keep her focused on the fact that it takes TIME to create a successful blog.

Blog success is not an overnight proposition.  It takes TIME and it takes EFFORT – just like parenting, except when your blog achieves “teenager” status you CAN put it to work generating income – unlike human teenagers!

Google Chrome – Time for a refreshing dip in the cesspool!

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I love blogs. I’ve said it before and I’ll say it again. I love blogs -especially blogs where I can learn from someone else’s mistakes!!!

Today, my love and heartfelt affection goes out to the SEO 2.0 blog. Now I know that downloading the New Google Browser is a Bad Idea.

THANK YOU!

Thank you for diving headfirst into the cesspool that is Chrome!

I feel very, very WISE right now because I’m learning from someone else’s mistake, which appears to be an apt description of the new Google Chrome browser – a mistake.

In 10 Scariest and Most Annoying Facts about Google Chrome I learned that Google Chrome will make changes to my registry file and they’re sketchy about what they’re going to do with the information they obtain from gaining access to my computer.

Because of a blog, I personally can avoid taking a shit bath in the cesspool that is Google Chrome!

Patrick over at Spinning Silk wrote in the post What browser are you using? that he would be tuning in to the Google Chrome announcement.  I’m sure that Patrick didn’t see any of the things the SEO 2.0 blog pointed out during Google’s sales pitch for the new browser.

That’s the beauty of Web 2.0.  Go ahead… make your pitch.  Spin it any way you like.  Once people begin USING the product, the truth WILL come out.

Personally, I’ll stick with Firefox.  It ain’t broken and as such I don’t need to “fix” it by adopting Chrome.

What browser are you using?  Have you tried Chrome?

Web Marketing 101: School of Hard Knocks

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Yet another school year has begun and my children (ages 14-21) are back to hitting the books. The oldest is in college, so she has the option of choosing her courses and even choosing which professor presents the information.

WHO presents the information is a biggie when you’re in college as well as in the real world.

In college, some professors are a true resource while others seem to be devoted to collecting a paycheck with as little effort as possible. That’s why there are multiple sites where students can go and “rate” their professors online. Even though the curriculum may be the same, the person who is teaching the class makes all the difference.

Ah, those were the days- when a professor would present the information and then, a few days or weeks later, you’d be “tested” on that information. If you performed well on the test, you’d get an “A” – if you didn’t, you might get a “C” or lower.  I wish I’d known how little those A’s would mean two decades later.

Fortunately (or unfortunately – depending how you look at it), my college days are but a memory.  Even the loans I took out to pay for that 4 year party -ehm, educational experience- are paid in full.   Now I’m living in the “real” world where the only school I attend is the school of hard knocks!!! There is no grading on a “curve” or cramming for finals. Instead, the only “test” is the balance of my business checking account.

WHO presents the information you need for real life success is a biggie in “the real world” as well.

As for me, personally, I’m a graduate of SHIT FLINGER U! No, not SHIT as in the South Harmon Institute of Technology, but shit as Cath Lawson defines it in her post Shit: The Best Tool For Success. Cath writes:

The more shit you have thrown at you, the more you learn. And although being in business is stressful, the more shit that hits you at once, the easier it will become later on.

Cath is the one who introduced me to the term “knowledge gatherers”. I squealed with delight when I read that descriptive term.  See,  I’ve run into this type before and have gone as far as to hire a few of these.

A knowledge gatherer is someone who reads every blog, buys every eBook and joins every membership site on a certain subject. Then, the knowledge gatherer presents himself/herself as an “expert” because he/she has accumulated all this knowledge.  Oh, he or she hasn’t applied any of this knowledge, but he or she is more than willing to tell YOU how to implement it.

Unfortunately, it takes about 3 weeks of working with just such a person (sometimes less) before you discover that you’re dealing with this type of individual.  One thing I’ve noticed is that this type usually has a lot of trouble with the whole “blogging” thing.  They blog for a bit and then “run out” of inspiration.

See, it’s one thing to know something so you can repeat it: it’s quite another thing to learn to apply it.  That is what happens at the school of Hard Knocks a.k.a. SHIT FLINGER U.

They say that wisdom is learning from someone ELSE’S mistakes.

Oh how I wish I were wise.

I wish I had learned my lessons from others who have been battered and bruised.   That’s why, when I find a blog like Cath Lawson’s, I subscribe to the RSS feed IMMEDIATELY!

Unfortunately, I’ve learned most of my “lessons” by jumping off the ledge and discovering AFTER I landed that the pile of straw which was supposed to cushion my fall was not only “used” instead of “fresh” but also filled with hypodermic needles and sometime machetes!

As I look back over my experience as a small business owner, I recognize that the struggles are indeed what have made me a valuable resource for my clients. There’s no lesson more valuable than the one you can learn from the man or woman who stands before you, covered in bruises and smelling of feces.

The problem is, when presented with the choice between the perfectly manicured, well dressed guide who is driving a Porsche and the Sherpa who’s dirty and smells funny – most of us will choose Ken and his sweet ride.  That’s fine if you’re touring Miami – it’s not the best choice if you’re scaling Mt. Everest.

I guess that is yet another reason you need to know where you’re going before you pick your guide!