One of the most common “laments” I hear from my clients (the ones who are actually adding content regularly) is “HELP!!! Very few people are commenting on my blog posts!!!”
My standard response to them is as follows:
It’s been my experience that most people who leave comments on blogs are other bloggers. With a blog of their own to promote, these people are trying to build a “bread crumb trail” to their own blog via their comments. “Regular” people will have to be moved to great extremes of either passion or anger (usually the latter) to be motivated to actually post a comment.
It’s interesting to note that I have a few clients who have NO DESIRE to allow people to comment on their blogs! As I was researching a blog post for another blog, I came across a post from Steve Rubel over at Micro Persuasion titled The Participation Ladder and Its Impact on Marketing and PR.
Forrester segmented the online audience into several different stratas – what they call a ladder of participation. They found that “Inactives” are by far the dominant group (52%). They’re followed by spectators, joiners, critics, collectors and last but not least creators. This last cluster, according to the analyst firm, dabbles in lots of different activities but few do all of them. See the chart for more.
The numbers on the graphic pan out as follows:
Creators: 13 %
Critics: 19 %
Collectors: 15 %
Joiners: 19 %
Spectators: 33 %
Inactives: 52 %
Keep in mind, according to the report, people enter at the bottom of the ladder and move UPWARDS. Inactives don’t usually jump into blogging at the “creators” level. They move slowly up the ladder… becoming spectators… then joiners.. then collectors… then critics.
Now, take a look at YOUR blog’s audience. Where do THEY fall on this ladder?
My clients are definitely fall on the lower spectrum of the ladder. Most of them are trying to soar to the top and as a result, they need my services to guide them. That’s what I do. As a result, my clients (and potential clients) don’t comment on my blog posts, my colleagues do.
While my clients and potential client’s won’t post a comment, they will email me if they feel particularly moved by a post. For example, when I was complaining about my cat and his OCD issues in the post “Are Google Adwords the Answer?” I got several emails from concerned clients who wanted to help my demented self mutilating kitty.
Niche Blog Marketing also offers great advice regarding playing the comments game with your blog:
Focus on building your lists while building rapport with your visitors. Track your progress and study your numbers. Treat social networking like attending your local Chamber of Commerce meeting. Be approachable……..
In other words, ASK for participation if you want comments.
There’s no one who does this better than Liz Strauss over at Successful Blog.com. Notice how she ends her post “Wendy Wouldn’t Wait. Will you?”
What are you doing to build the business of your dreams now?
She got 23 comments on this blog post just by ending it by asking a question. She does that a lot and as a result, her blog is an active hub.
By the way, Liz leads that post with the most brilliant insight I’ve seen on the web:
A blog isn’t a business any more than a building is a company.
BRILLIANT!
To Blog or Not to Blog…. Which is Better for your Business
When Darren Rouse of Pro-Blogger posts, bloggers listen. So when I saw that he had post “Should I Change My Website Into a Blog” I felt compelled to share my experience.
Darren points out 6 reasos why you might want a blog and 5 reasons why you might not want a blog for your business. It’s a great post and I heartily recommend it to you.
Darren states that one reason you may not want to use a blog to promote your business is that blogs take time to mature. A HEARTY AMEN TO THAT!!!! Nothing frustrates me more than to have a blogging client contact me 6 weeks after the launch of their blog and complain that they aren’t ranked #1 on a highly competitive search term which they haven’t used ONCE in any of their 6 posts. However, it takes time for ANY web presence to “mature”… even traditional ones which are launched with all their content “in tact” and ready to roll.
Darren also recommends blogging daily. If your blog is the foundation of your business, then by all means, you’ll be posting at LEAST once daily to generate the kind of content you need to generate. If you want to blog for blogging’s sake… then think of it as launching your own independent newspaper. Fresh content and breaking news are truly king.
However, most of my clients don’t aspire to full time blogging. My clients want a powerful marketing tool they can use to promote their business.
I’ve played it both ways. I had a “conventional” web site parked here for YEARS!!! When my web site was “just a web site”, when a potential client would contact me, the conversations would begin with “so and so says you’re wonderful.” After launching the blog, my phone began to right with people saying, “I read your post on [insert topic here] and I thought you might be able to help me. I can’t say I ever had ANYONE who wasn’t a referral contact me without an article being picked up by a newsletter prior to launching the blog.
Darren is MUCH more “balanced” on this issue than I am. Read his 23 Questions for Prospective Bloggers… despite earning a comfortable income from his blog, he still doesn’t think it’s for everyone.
However, Darren blog is his business. My clients are encouraged to see their blogs as COMMUNICATION TOOLS for their businesses.
My favorite word picture is as follows and I use it with clients who have a web site they love and they are considering whether to add a blog. Read that post here: Using Your Blog to go Fishing (warning, it’s targeting authors, but it works for any business!)