Comments on: Social Media Tells Customer Service Stories http://virtualimpax.com/2009/09/15/social-media-customer-service/ Social Media Marketing: Old school sales strategies don't work here. Thu, 03 May 2012 13:43:55 +0000 hourly 1 By: Kathy http://virtualimpax.com/2009/09/15/social-media-customer-service/comment-page-1/#comment-49547 Kathy Tue, 04 Jan 2011 10:00:07 +0000 http://virtualimpax.com/?p=1491#comment-49547 A key word in your comment is INSTANTLY. Consumer conversations have always had an effect - but in the past it's been slow and untrackable. Now, communication has another name - viral. Thanks for sharing your .02. A key word in your comment is INSTANTLY. Consumer conversations have always had an effect – but in the past it’s been slow and untrackable. Now, communication has another name – viral. Thanks for sharing your .02.

]]> By: Stephen http://virtualimpax.com/2009/09/15/social-media-customer-service/comment-page-1/#comment-49526 Stephen Tue, 04 Jan 2011 04:18:48 +0000 http://virtualimpax.com/?p=1491#comment-49526 Companies should be aware that word of mouth is the most important form of advertising. Through social media and consumers connecting one another instantly this word of mouth about companies can spread all around the globe. One bad thing talked about one person can spread to 500 + people instantly via Facebook. It can then shape your opinion about the company and in the end become a factor in decrease purchases. Companies should be aware that word of mouth is the most important form of advertising. Through social media and consumers connecting one another instantly this word of mouth about companies can spread all around the globe. One bad thing talked about one person can spread to 500 + people instantly via Facebook. It can then shape your opinion about the company and in the end become a factor in decrease purchases.

]]> By: Life and Death of a Brand: The Tiger Woods Story – Beyond Niche Marketing http://virtualimpax.com/2009/09/15/social-media-customer-service/comment-page-1/#comment-32209 Life and Death of a Brand: The Tiger Woods Story – Beyond Niche Marketing Fri, 11 Dec 2009 16:39:47 +0000 http://virtualimpax.com/?p=1491#comment-32209 [...] some point in time, you’re probably doing business with someone who maintains a blog.  These blogs are often used to tell customer service stories however, they can also be used to break news as [...] [...] some point in time, you’re probably doing business with someone who maintains a blog.  These blogs are often used to tell customer service stories however, they can also be used to break news as [...]

]]> By: Kathy http://virtualimpax.com/2009/09/15/social-media-customer-service/comment-page-1/#comment-26912 Kathy Tue, 22 Sep 2009 12:51:09 +0000 http://virtualimpax.com/?p=1491#comment-26912 You're wise to reserve judgement Amelia. Fifty years ago years ago - people thought television was going to "destroy" radio advertising as well. Newspapers are dying because they don't have an audience. When people stop watching television - television advertising will die and not before. There's a whole world of people who don't know what Hulu is and who don't know you can watch your favorite television shows over the web. Television is a video delivery device. The web is becoming a competitor but I think it will be at least a generation until we totally "wean" ourselves from the beloved boob tube. You’re wise to reserve judgement Amelia. Fifty years ago years ago – people thought television was going to “destroy” radio advertising as well.

Newspapers are dying because they don’t have an audience. When people stop watching television – television advertising will die and not before.

There’s a whole world of people who don’t know what Hulu is and who don’t know you can watch your favorite television shows over the web.

Television is a video delivery device. The web is becoming a competitor but I think it will be at least a generation until we totally “wean” ourselves from the beloved boob tube.

]]> By: Amelia Vargo http://virtualimpax.com/2009/09/15/social-media-customer-service/comment-page-1/#comment-26838 Amelia Vargo Mon, 21 Sep 2009 08:57:00 +0000 http://virtualimpax.com/?p=1491#comment-26838 Yep, the real value in social media is the feedback we get from it. Many people think social media will take over from TV advertising, I'm reserving my judgment on that one until we see some real evidence. .-= Amelia Vargo´s last blog ..<a href="http://feedproxy.google.com/~r/crearesearchengineoptimisationblog/~3/nuzDbzR06UA/flash-optimisation.html" rel="nofollow">Flash Optimisation Video - SEO Tutorial</a> =-. Yep, the real value in social media is the feedback we get from it. Many people think social media will take over from TV advertising, I’m reserving my judgment on that one until we see some real evidence.
.-= Amelia Vargo´s last blog ..Flash Optimisation Video – SEO Tutorial =-.

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