Comments on: What to do when Social Media creates a Shit Storm

By: Don’t Be So Worried About Competition From The Big Guys | SHOUTing GORIlla

Tue, 01 Jun 2010 19:35:28 +0000

[...] a “disruptive market event,” and the cold-blooded dinosaurs couldn’t weather the shitstorm. It was the little cenozoic warm-blooded agile (oh sorry, now we’re saying [...]

By: Telling the 800-lb Gorilla to Shove it up his Ass : Credit Debt Banking News | CDBN

Mon, 31 May 2010 22:34:30 +0000

[...] marketplace event,” as well as the impersonal dinosaurs couldn’t continue the shitstorm. It was the tiny precambrian warm-blooded flexible (oh sorry, right away we’re observant [...]

By: Telling the 800-lb Gorilla to Shove it up his Ass

Telling the 800-lb Gorilla to Shove it up his Ass — Mon, 31 May 2010 19:56:23 +0000

[...] nowadays call a "disruptive market event," and the cold-blooded dinosaurs couldn't weather the shitstorm. It was the little precambrian warm-blooded agile (oh sorry, now we're saying "lean") rodents who [...]

By: Employed with a side of startup

Employed with a side of startup — Mon, 08 Mar 2010 14:32:11 +0000

[...] is to fight these constraints, but that the wrong approach. For example, you know that to avoid social media shitstorms you're supposed to have stupendous customer service, so you claim as much on your website. But then [...]

By: Natalie

Natalie — Thu, 07 Jan 2010 21:18:05 +0000

Social networking / media can have its benefits and drawbacks. In this case, it has seriously benefited the customer, and if well executed it may have benefited the airline.