Business Basics and Marketing Magic for Small Business Owners
From the monthly archives:
One of my “gifts” is the ability to translate “geek speak” into plain English. As a result, a lot of my clients are people who know very little about the internet.
I’ve always been a “teach them to fish” kind of a gal and as a result have had several of my clients “outgrow” my [...]
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As business owners, providing good quality customer service should be a top priority.
One thing about Web 2.0… when your customers don’t experience good quality customer service, they can usually find someone who is blogging about either the product or service you provide OR about rotten customer service experiences. Even if your upset customer isn’t a [...]
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One of the biggest “success killers” you’ll encounter when launching a new business (or a new product line) is self doubt. Yet overcoming this seemingly small hurdle is essential if you’re to achieve small business success!
Small Business Success Secret: Defeating Self Doubt
Monika Mundell writes brilliantly about the role of self doubt in her post [...]
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My clients are the best people on the planet! They are honest, trustworthy and loyal which are traits which make spotting marketing crooks and liars difficult.
See, people who are honest tend to view the world through that lens… the lens of honesty and integrity. Even the most “web savvy” are not immune [...]
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Today in my in box there is a phishing email which is TRULY a work of art. It’s good and thank goodness the email box this landed in is not the one associated with my Adwords account or I might have been fooled. It’s THAT good! It appears to be a plain [...]
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